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Effective Date: 3/11/26

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HPT Rentals (“Company,” “we,” “our,” or “us”) values the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including when you book rentals, visit our website, or communicate with us.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you book rentals or contact us, we may collect:

• Full name

• Phone number

• Email address

• Billing address

• Event address or venue location

• Payment information (processed through secure payment providers)

Event Information

To provide rental services, we may collect:

• Event date and time

• Type of event (wedding, party, corporate event, etc.)

• Equipment or rental items requested

• Delivery or setup instructions

Automatically Collected Information

If you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Website usage data through cookies or analytics tools

2. How We Use Your Information

HPT Rentals uses the information we collect to:

• Process and manage rental bookings

• Communicate with you regarding reservations or changes

• Deliver, set up, and retrieve rental equipment

• Process payments and invoices

• Provide customer support

• Improve our services and website functionality

• Send important service updates or promotional offers (you may opt out at any time)

3. How We Share Information

We do not sell or rent your personal information. We may share your information with:

• Payment processors to securely process transactions

• Delivery staff or subcontractors assisting with event setup

• Service providers that help operate our business (such as scheduling or accounting software)

• Legal authorities if required by law

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including maintaining records for legal, tax, or business obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

If our website uses cookies or similar technologies, they help us understand how visitors interact with our site and improve the user experience. You can adjust your browser settings to refuse cookies.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

HPT Rentals may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

HPT Rentals
Savannah, GA 31419
(912)581-2050
contact@hptrentals.com